No matter what you call it, disruptive behavior, low morale, insubordination, workplace bullying, or negativity: It’s ALL DRAMA.
“I am just about at the end of a two year long process of managing a disruptive employee. This situation ended up with lawyers involved and should reach a settlement soon. It has been a long and painful process as this employee had been tolerated for over 15 years.”
This was a real message from an HR manager experiencing the ripple effect of behavioral issues, bad morale, insubordination, disruptive behavior and workplace bullying that went unaddressed.
This manager is not alone. Negativity spreads like a virus. According to Gallup, negativity costs U.S.businesses $250-300 billion in lost productivity every year and negatively impacts workplace relationships.
In the Stop the Workplace Drama Training Camp, you will finally learn how to identify and unravel any type of drama, no matter where or how it shows up. In fact, you will learn a new definition for drama and a new language for addressing it.
The developer and facilitator of this cutting-edge and customized program is Marlene Chism, award-winning author of Stop Workplace Drama (Wiley 2011).
Marlene is a brilliant storyteller who speaks three languages: the language of the employee, the language of the leader and the language of the owner. Marlene says, “We are all in the same boat, but the owner just wants to get to the treasure chest on the island, the manager or leader just wants everyone to row harder and faster, and the employee (the rower) just wants a better seat cushion on the boat!” The SWD Training Camp will help you clear the fog so you can manage yourself and others, even through turbulence and change.
In the Stop the Workplace Drama Training You Will Learn…
–How to identify the 3 most common components that are always present in drama
–5 specific communication skills to use in difficult conversations
–Why your “open door policy” may be contributing to workplace conflict
–Clarity that can change any situation
–A process to help your team stay motivated and focused on the goals and mission
–How to separate fact from fiction quickly, accurately, every time, and get to the core issue
–Creative techniques for think-outside-the-box problem solving
Denial Leads to Turnover
“I would never deal with this kind of workplace situation again. I would change jobs as it has been very negative and unpleasant. The process has taken a toll on me and my team and the employee. I didn’t realize how difficult mentally and emotionally it would be.”
The Society for Human Resources Management (SHRM) estimated that it costs $3500.00 to replace one $8.00/hour employee. Other sources say it costs between 30-50% of the annual salary of entry-level employees, 150% of middle level employees and up to 400% for specialized high level employees.
What are the relationship problems costing your company? Sign up above for the short mini series and learn about the eight principles in the Stop Your Drama Methodology.
