There are a lot of things that contribute to workplace conflict. When a leader or owner of a company says to me, “why can’t they all just get along?” then they ask about doing a workshop, I can tell that they think the problem is mostly personality or communication skills. Well, that’s only part of the problem. What I have found is that when you increase the clarity you decrease the workplace conflict, aka DRAMA. Here are four things that contribute to workplace conflict due to a lack of clarity. Read More→
You want your team to be effective, but you notice a lot of mistakes, burnout, complaining and procrastinating. In today’s busy world, most of us are caught into three unproductive patterns that drain energy and inhibit performance.
If you want your employees to be more effective, you must first lead by exaple, then you must encourage these three habits: Read More→
The strength of our workplace relationships can be put to the test at any time. Whether it’s avoiding the accountability conversation with a low performer; promising to get back to an employee when you know you won’t or telling a salesman the decision is up to the committee, dishonesty erodes trust and damages relationships and contributes to workplace drama. It does not matter whether that relationship is with an employee, a vendor, or a customer.
Here are seven tips for improving all types of workplace relationships by becoming more honest.
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I recieve many questions from managers on how to improve workplace relationships. Here is one of the questions that frequently comes up when I speak in an organization.
Question: We have a lot of cliques in our workplace. As a manager I wonder what are the dangers to the workplace, and how should a manager work to break up the cliques?
Answer: Generally people think of high school when they hear the word “clique” but cliques are present at business networkings, professional organizations and in the workplace. Cliques are a concern for mangers in the workplace because they can impact effective workplace relationships. Specifically,
When I was an employee cliques would gather at the break table. The cliques were so solid that each person even had their preferred place at the break table. Once when I was farmed out to a different department I unknowingly sat at the “wrong” spot at the break table. Read More→
Suppose you take a new management position only to find a toxic workplace relationships. Your efforts are met with defensiveness, aggression and insubordination.
What can you do to change the climate and improve the workplace relationships?
Great question and I intend to give you seven steps, however it’s important first to look at what to expect when navigating through any type of change.
1. Change is never easy
2. Change always brings a little drama
The brain has an almond shaped structure called the amygdala, which shoots out chemicals through your blood stream as fear, doubt, anxiety and even anger when ever there is a threat. Knowing this up front will help you to remain objective instead of creating more drama as you courageously initiate positive change.
Going from bad management to good management is going to be an experience not unlike the hit show, “The Nanny.” The kids (your staff) are spoiled and unruly. They are going to resist at first and you will be the one who feels the pain. It may even feel personal at times. Here are seven ways to go from toxic management to good management. Read More→