“That’s not my job! I don’t get paid to do that! That’s not fair. Judy just called out sick at the last minute! Why are you singling me out?“
Complaining, back-stabbing, manipulation, tattling, and power struggles can make even the best manager want to throw in the towel. Negativity spreads like a virus and impacts productivity, well-being and culture.
The Impact of Drama in Public Safety
Nowhere is the impact of drama more dangerous than in public safety. Internal drama puts you at risk for more than just a headache. Loss of focus can lead to a lawsuit, or even a lost life. You already deal with the public’s drama. You don’t need it at work.
Join Marlene Chism, consultant, international speaker and author of Stop Workplace Drama (Wiley 2011) as she gives you solid, easy to implement practical steps to help you take charge of your workplace.
Your co-host Heather Joyner joins Marlene to share her insights as an industry peer and manager who used the Stop Workplace Drama methods to transform her 911 center. Heather is also a nationally certified instructor of The 8 Steps of Empowerment learning system based on Stop Workplace Drama.
You Will Learn
• Five facts about the impact of negativity
• What to say to gossipers and tattlers
• Three choices for correcting poor performance
• Why your open door policy may need adjusting
• The biggest meeting mistakes that drain your energy
• Three reasons leaders avoid difficult conversations
• The truth about stress and the hidden payoffs of being stressed
• Why three common myths contribute to even more stress
• Seven practical steps to realign your team and stop drama
SPECIAL TODAY $149.00 (Reg $249.00)
Data CD Includes:
• MP3 Audio File
• Printable PDF Learning Guide
• Printable Certificate of Completion
About Marlene Chism
Marlene is an executive educator, consultant and professional speaker, and the author of two books, Stop Workplace Drama (Wiley 2011) and No-Drama Leadership, (Bibliomotion 2015). Marlene has a degree in communications from Drury University and a master’s in HR Development from Webster University. Marlene Chism is no stranger to the world of public safety. Her husband is a retired firefighter, and her nephew, a deputy who lost his life in 2014 in the line of duty. Marlene’s consulting and speaking takes her across the country at corporate and
association events as well as international public safety conferences. She works in the field with certified trainer, Heather Joyner.
About Heather Joyner
Heather Joyner is a veteran with almost two decades of experience from the front lines of dispatching to supervisor, training coordinator, and director. From her desire to create a no-drama workplace, Heather found Stop Workplace Drama and became a student of the work. Today, Heather is a Certified Trainer of the Stop Workplace Drama™ methodology. She shares her journey across the country at national and international conferences and at agencies in the US. She has a degree in criminal justice and is currently a director at Halifax County E-911.